# Support & Service - Using Kontainer DAM

Discover how Kontainer helps businesses achieve success through support and consulting. Read success stories and learn to use our platform.

Source: https://kontainersite.chost.cloud/customer-success

Our support is always ready to help you and your colleagues with your Kontainer

A comprehensive service program

Successful anchoring in your business

Kontainer Customer Success has one goal; ensure your asset and data distribution hubs help your business thrive. Our comprehensive service program includes onboarding, individual consultation, support, self-service and optimization guidance. Improving your asset and data workflows is our priority.

![Kontainer - Onboarding](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Onboarding.svg?v=1736461900)

Dedicated Account Manager

Personal guidance and support; book directly in your Account Manager's calendar.

![Kontainer - Cloud Based](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Cloud-Based-DAM.svg?v=1736461873)

User Guides & Helpdesk

User guides, videos, articles and more. Learn at a pace that suits you.

![Kontainer - Customer Care](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Customer-Care-1.svg?v=1736461828)

24/7 Support

Wherever you are, we are available at all hours on chat, phone and email.

![Consent](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/11/consent.svg?v=1736461666)

Best Practise

Keep up to date with best practice within Asset and Data Management

![Kontainer - Staticstics](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Staticstics.svg?v=1736461877)

Tips & Tricks

From structuring to styling, dive into our well of inspirational content

![Kontainer - Promoted](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Promoted.svg?v=1736461889)

Admin Success Program

Effective onboarding program for new admin users smooth transitions.

![Kontainer - Notification](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Notification-Tool.svg?v=1736461893)

Newsletters & Updates

We keep admin users up-to-date and informed as we expand services

![Custom fields](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/11/custom-fields.svg?v=1736461665)

Your Plan Overview

Quick access to your current plan, account manager, upgrades and more.

![Kontainer - Integrations](https://kontainersitecms.chost.cloud/wp-content/uploads/2019/08/Kontainer-Digital-Asset-Management-Integrations.svg?v=1736461890)

Ongoing Customization

Plan, set up and launch. Then change and reconfigure; we have the bandwidth

guiding you through adoption and optimization

GET STARTED WITH DAM & PIM

## Custom implementation and integration

No two people are the same, nor are two businesses. So we tailor onboarding to your company and context.

With 20 years of experience, clients and partners worldwide, we translate your needs into the DAM & PIM solutions that suit you.

The most crucial success factor for tech is user adoption. Our Customer Success team guides you from pre-implementation analysis to setup and launch. SSO, webshops, ERP, Canva, Adobe, Templafy, etc. – whatever you need, we have a solution.

MAKE YOUR BRAND STAND OUT

## Get inspiration

Starting from scratch is always daunting; with Kontainer, you never do. We supply demos and inspirational content across industries and subjects. From structuring to styling, we’ve got you covered.

Kontainer interface seamlessly assimilates into your brand. Configuration is quick, and changes are instant. Our DAM solution organizes and stores all your assets. It also includes a page builder for creating brand portals, user guides – anything you want.

We are here to inspire you and guide you every step of the way.

Kontainer Info hub

## Find answers in our Helpdesk

We continuously extend and update our guides on how to use the Kontainer platform. Check out our manuals and tips in order to get the most out of your DAM solution.

[Browse Kontainer Helpdesk](https://helpdesk.kontainer.com/)

## Praise from our customers

Reviews inserted from G2 & Capterra; words that make us proud and rosy-cheeked.

[Chris v](https://www.g2.com/products/kontainer/reviews/kontainer-review-7739740)

![Chris v](https://kontainersitecms.chost.cloud/wp-content/uploads/2023/03/Cris-v.webp?v=1784183808)

Chris v

Digital Comms Manager

### Easy to use, attractive design and great support

[Maria Denise H](https://www.capterra.com/p/143730/Kontainer/reviews/3197065/)

![Maria Denise H](https://kontainersitecms.chost.cloud/wp-content/uploads/2023/03/Maria-Denise-H.webp?v=1784183808)

Maria Denise H

PR & SoMe Manager

### Couldn't live without our Kontainer image bank

[Mette-My Filholm K](https://www.g2.com/products/kontainer/reviews/kontainer-review-6722321)

![Mette-My Filholm K](https://kontainersitecms.chost.cloud/wp-content/uploads/2023/03/Mette-My-Filholm.webp?v=1784183808)

Mette-My Filholm K

E-commerce Ops Manager

### User friendly system, helpfull staff...

questions?

## We would love to hear from you

Get in touch to hear more about our service program and how we can help you get the best solution out there.

- Customer cases

- Partner recommendations

- Video presentations

- Demos

Let us know what you need.

Call +45 3311 2003

Email [mail@kontainer.com](mailto:mail@kontainer.com)

[Book a meeting](https://kontainer.com/book-demo/)

[FAQs](https://kontainersite.chost.cloud/faqs)

[Clients](https://kontainersite.chost.cloud/clients)

[Contact](https://kontainersite.chost.cloud/contact)

[API](https://kontainersite.chost.cloud/api-integration)
